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Full-time Project Manager - Customer Service (9041-1)

at INF in Maryland Heights, MO

Pontoon Intake Form Requirement Details

ECMS Request Number* 153868

Job Title* Project Manager | Customer RelationShip Management | Customer Service

Work Location & Address* Maryland HeightsMO63043

Maryland HeightsMO63043 14000 Riverport Dr, Saint Louis,Maryland Heights ,Missouri,630434805

Target Start Date* 17 Jul 2017

Job Details: 
Plan for and ensure quality and timeliness of implementation of activities related to design, build and implementation of work product; contribute in activities related to risk planning, requirements elicitation, analysis of architecture, creation and review of design; coordinate with client and internal team on scoping, issue resolution, status updates; help supervisor in estimation, staffing analysis and solutioning; mentor team on project competencies; assign and review tasks for work product implementation WITH the objective of ensuring the highest levels of service offerings to clients in relevant technology domain WITHIN the guidelines, policies and norms of Infosys. 

Must Have Skills (Top 3 technical skills only) *
1. Handling Contract reconciliation project under Keyur
2. Its related to Contract buyouts, verify billing and running billing assurance
3. Need strong communication skills, Program Management, managing and tracking intake, knowledge of customer operations and billing is welcome.

Detailed Job Description:
Handling Contract reconciliation project. Its related to Contract buyouts
Desired years of experience*: 
Above 5 years
Education/ Certifications (Required): 
BEBSc or equivalent bachlor degree for US
Top responsibilities you would expect the Subcon to shoulder and execute*:
1. Handling Contract reconciliation project. Its related to Contract buyouts 

Will the candidate be client facing and/or working with business users? 
Yes

Any companies/vendors who have been able to service similar requirements in the past well within the rates and quality expectations? 
No
Interview Process (Is face to face required?) 
No
Any additional information you would like to share about the project specs/ nature of work: 
Handling Contract reconciliation project under Keyur. Its related to Contract buyouts, verify billing and running billing assurance. Need strong communication skills, Program Management, managing and tracking intake, knowledge of customer operations and billing is welcome.



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Published at 07-08-2017
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