Social & Public Sector

The nonprofit, government, and higher education sectors play a significant role in the global economy—and in the lives and livelihoods of people around the world. eJ combines the best of our private-sector expertise—including our experience working with companies to address sustainability challenges—with a deep understanding of the social and public sectors to effect lasting change and achieve enduring results for our clients.

We work with bold, ambitious leaders who are not satisfied with the status quo and are eager for change to realize their economic and social goals.

Public sector organizations are facing a range of challenges – such as complex mission requirements, high expectations of citizen service levels, rapid technology changes, and increased budget pressures. Our mission is to help public sector organizations address these challenges and transform, innovate, and optimize to build tomorrow’s government. We bring commercial best practices and industry solutions to suit specific requirements in different regions/countries, and renowned execution capabilities to deliver measurable value with predictability.
Our social and public sector clients work with us to develop new ways to address issues from education to economic development to sustainability, and they see results on all fronts.

  • Public sector and government: We work with bold, ambitious leaders who are not satisfied with the status quo and are eager for change to realize their economic and social goals.
  • Economic development: eJ partners with cutting-edge, global organizations that support entrepreneurship in emerging markets to help scale local businesses, create jobs, and ultimately combat global poverty.
  • Primary and secondary education: Our commitment to helping transform education is at the forefront of eJ’s social sector involvement.
  • Higher education: eJ has experience helping leading academic institutions set and advance their strategies and improve operations.
  • Sustainability and corporate responsibility: We help our clients integrate sustainability considerations into the heart of their decisions and strategies to create long-term competitive advantage.
  • eJ Principals both with global organizations firm-wide and with organizations at the local level. We expect many of these partnerships to be multi-year, multi-faceted relationships that deliver substantial and enduring improvements.

According to eJAmerica, here are a few emerging trends in the Social & Public Sector industry:

  • Digital Transformation – The increasing adoption of digital technologies is transforming the way that social and public sector organizations deliver services to citizens.
  • Artificial Intelligence (AI) and Machine Learning – AI and machine learning are being used to automate and streamline processes, as well as improve decision-making.
  • Cybersecurity – With the increasing use of digital technologies, cybersecurity is becoming an increasingly important concern for social and public sector organizations.
  • Big Data Analytics – The ability to collect, process, and analyze large amounts of data is transforming the way that organizations make decisions and measure outcomes.
  • Cloud Computing – The use of cloud computing is allowing organizations to be more agile and flexible in delivering services, as well as reducing costs.
  • Mobile Solutions – The rise of mobile solutions is enabling organizations to reach citizens where they are, and providing new ways to access and use services.
  • Blockchain Technology – Blockchain technology is being explored as a means of improving transparency and accountability, as well as creating new systems of record and verification.
  • Internet of Things (IoT) – IoT is being used to improve efficiency and reliability, as well as provide new ways to monitor and control assets and infrastructure.
  • Open Data and Open Government – The use of open data and open government initiatives is enabling organizations to increase transparency and collaboration, and engage citizens in new ways.

Here are a few IT Services that eJAmerica can offer to a Social & Public Sector customer, along with the software tools used against each:

  • Digital Transformation Consulting – Lean Six Sigma, Agile, Scaled Agile Framework (SAFe)
  • Cybersecurity Solutions – Palo Alto Networks, Symantec, Trend Micro
  • Cloud Computing Services – Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
  • Big Data Analytics – Apache Hadoop, Apache Spark, Tableau
  • Mobile Solutions Development – iOS, Android, Xamarin
  • Blockchain Development – Ethereum, Hyperledger, R3 Corda
  • Internet of Things (IoT) Solutions – Amazon Web Services IoT, Microsoft Azure IoT, Google Cloud IoT
  • Artificial Intelligence (AI) and Machine Learning Solutions – TensorFlow, PyTorch, Amazon SageMaker
  • Enterprise Resource Planning (ERP) Solutions – Oracle, SAP, Microsoft Dynamics
  • Customer Relationship Management (CRM) Solutions – Salesforce, Oracle, Microsoft Dynamics
  • Business Intelligence (BI) Solutions – Power BI, Tableau, QlikView
  • Data Warehousing and Business Analytics – Teradata, IBM InfoSphere, Microsoft SQL Server
  • Enterprise Content Management (ECM) Solutions – Adobe Experience Manager, OpenText, IBM FileNet
  • Geographic Information Systems (GIS) Solutions – Esri ArcGIS, Google Earth, Autodesk AutoCAD Map 3D
  • Project and Portfolio Management (PPM) Solutions – Microsoft Project, CA PPM, Oracle Primavera
  • IT Service Management (ITSM) Solutions – ServiceNow, Cherwell, BMC Remedy
  • Network and Infrastructure Management – Cisco, Juniper, HPE
  • Collaboration and Communication Solutions – Microsoft Teams, Slack, Cisco Webex Teams
  • Social Media Management and Monitoring – Hootsuite, Sprout Social, Buffer
  • Website Design and Development – WordPress, Wix, Shopify
  • Digital Marketing Solutions – Google AdWords, Facebook Ads, Pardot
  • E-Commerce Solutions – Magento, Shopify, WooCommerce
  • Payment Processing Solutions – PayPal, Stripe, Authorize.Net
  • Supply Chain Management Solutions – SAP, Oracle, Microsoft Dynamics
  • Human Resource Management (HRM) Solutions – Workday, ADP, Oracle HCM
  • Financial Management Solutions – Oracle, SAP, Microsoft Dynamics
  • Healthcare IT Solutions – Cerner, Epic Systems, Meditech
  • Public Safety Solutions – Motorola Solutions, Axon, Harris Corporation
  • Emergency Management Solutions – Intermedix, Esri, AccuWeather
  • Public Transportation Solutions – Cubic Transportation Systems, Trapeze Group, INIT Innovation in Traffic Systems