Case Study (Spectrum Brands)
Client – A global consumer products company offering an expanding portfolio of leading brands. Client is a leading supplier of consumer batteries, residential locksets, residential builders’ hardware, plumbing, shaving and grooming products, personal care products, small household appliances, specialty pet supplies, lawn and garden and home pest control products, personal insect repellents, and auto care products. Client’s products are sold by the world’s top 25 retailers and are available in more than one million stores in approximately 160 countries.
Challenge – Client experienced rapid growth over the past few years through mergers and acquisitions. This resulted in a spaghetti of IT solutions with multiple ERP products and instances across the globe. A complex global coverage need with local language support requirement, and a history of past failures in implementing a unified solution, put the client in a difficult spot. Lack of standardized business processes across business lines and geographies led to inefficiencies, high operating costs, reduced visibility, reduced agility, and decreased adaptability to evolving business demand. The complexity was further increased because of multiple vendors and disparate/redundant IT teams across businesses.
Our Solution – Provided an experienced and proven consulting team that led the development and implementation of strategic and tactical solutions to address the challenges. Helped the client in devising a global SAP ERP solution and led the phased rollout of the platform in several business lines and across multiple countries. Involved local language customization for China, Mexico, Canada and USA. Agile and flexible team that constantly adapted to ever changing business demand resulting from rapid growth.
Results – A successful large-scale implementation of SAP based global ERP Solution. Integration of disparate IT teams from various business lines. Rationalization of ERP products and instances. Projected cost savings of ~29M? annually for the company. Standardized operational process across various business lines and improved efficiencies globally.
Client Feedback –
“Great support, love the fact that eJAmerica has been there for us for 2+ years, we have extended our engagement due to the exceptional service provided” – LeeAnn McLaughlin Basing, Director, Locks Global Sourcing
In today’s dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data more effectively, allows to streamline business processes, including quoting, planning, manufacturing, services, sales and marketing. It also includes activities like stock control, order tracking, customer service, finance and staff. The returns on investment (ROI) are achieved when the implementation procedures are followed properly, process have been streamlined, and all staff have been trained in the new system. ERP performs core business activities and increases customer service satisfaction.